|
Mosby's NCLEX-RN Comprehensive Review of Nursing
Interactive CD-ROM
Formats: Mac and Win CD-ROMS
Below find a list of commonly reported technical problems with
this product paired with immediate solutions.
Known Issues:
- The computer freezes when I start the program and leaves a black
box on my screen or says I performed an illegal operation or caused
a fatal error.
--Solution:
- Click on Start, Find, Files or Folders.
- In Named: type qtw.ini In Lookin: be
sure it says C: (it needs to look in your harddrive).
Then click on Find Now.
- It should find at least one file. If it finds more than one
file, we need to keep the file that is located in the folder
C:\Windows. If there is more than one file, delete the
other ones.
- Double-click on the file that it finds (the one in
C:\Windows) and it will open a note pad.
- Inside the note pad, it may read Optimize=hardware or
Optimize=driver, if it does, you need to delete
the word hardware or driver, and replace it with
bmp.
- If this line does not appear, we need to insert it. Under the
text, Video component…, insert a hard return and type the
following text: Optimize=bmp.
- Click on File, Save and then File, Exit.
- Now start the program.
If you have not found your software/multimedia problem and/or
solution listed here, please submit a
Technical
Support Information Request and Mosby's Technical Support Staff
will assist you. |
