Wong on Web Paper
Beyond First Do No
Harm: Principles of Atraumatic Care
Donna L. Wong, PhD, RN, PNP, CPN, FAAN
Definition of Atraumatic
Care
Atraumatic care - is the provision of therapeutic
care in settings, by personnel, and through the use of interventions that
eliminates or minimizes the psychologic and physical distress experienced by
children and their families in the health care system (Wong, 1989).
Therapeutic care - prevention, diagnosis, treatment, or
palliation of chronic or acute conditions
Setting -
any place care is given
Personnel - anyone involved
in providing therapeutic care
Interventions -
strategies aimed at reducing distress
Psychologic
distress - may include anxiety, fear, anger, disappointment, sadness,
shame, guilt, embarrassment, loss control, helplessness, hopelessness
Physical distress - may range from sleeplessness and
immobilization to disturbing sensory stimuli, e.g., pain, temperature extremes,
loud noises, bright lights
Identification of Child and Family
Stressors
Physical Stressors
- Pain and discomfort (injections, venipunctures, intubation,
suctioning, dressing changes, rectal exam, other invasive procedures)
- Immobility (use of restraints, bedrest)
- Sleep deprivation
- Inability to eat or drink
- Changes in elimination habits
Psychologic Stressors
- Separation from child
- Lack of privacy
- Inability to communicate (if intubated)
- Inadequate knowledge and understanding of situation
- Severity of illness
- Parental behavior (expression of concern)
- Child behavior (looking very ill)
Environmental Stressors
- Unfamiliar surroundings (crowding)
- Unfamiliar sounds (equipment noise, such as monitors, telephone,
suctioning, computer printout; human sounds, such as talking, laughing, crying,
coughing, moaning, retching, walking)
- Unfamiliar people (health care professionals, patients, visitors)
- Unfamiliar and unpleasant smells (alcohol, adhesive remover, body
odors)
- Constant lights
- Activity related to other patients
- Sense of urgency or lack of urgency/concern among staff
- Unkind comments
Principles of Atraumatic Care
PREVENT
OR MINIMIZE PHYSICAL STRESSORS
Avoid or reduce intrusive and painful procedures
- Circumcision - provide informed consent to parents and analgesia
to infant
- Arterial blood gases - obtain baseline oximetry; use local
anesthetic
- Urethral catheterization - insert Xylocaine 2% jelly into urethra
before inserting catheter (Gray, 1996)
See related
article on the use of buffered xylocaine for venipuncture.
- Multiple punctures - use intermittent infusion device with
saline, coordinate care, have "2-try only" policy (Catudal, 1999); sequential
vs simultaneous injections (Horn & McCarthy, 1999); consider central venous
access device EARLY (Santolucito, 2001), know amount of blood needed for tests,
have lab save blood for future tests
- Painful injections - use smallest gauge needle; venipuncture (not
heel puncture for >1.5ml; also leave arterial catheters in longer, warm
heels before lancing, automatic lancet devices (Tenderfoot, One Touch), slow
infusion, LAT (not TAC),EMLA, buffered lidocaine, iontophoresis (Numby Stuff),
vapocoolants (ethyl chloride or Fluori-Methane spray), sucrose for newborn,
tissue adhesive for sutures (Dermabond).
- Intramuscular injections - use IV route, especially for pain
control; EMLA for 2.5 hr.; ventrogluteal (hip, not buttock) site.
- see Guidelines For Atraumatic Skin/Vessel
Punctures
Avoid or reduce other kinds of physical distress
- Restraints - consider absolute need, i.e., armboards, and
alternatives, such as "therapeutic hugging" for procedures, i.e., child sitting
in parent's lap instead of being held down
- Shivering - avoid sponging or hypothermia blanket to reduce fever
unless absolutely necessary, ex. seizures or hyperthermia
- Sleeplessness - organize care to provide 60 - 120 minute sleep
cycles
- Smells - eliminate when possible, i.e., uncover food tray cover
outside of room, do not make popcorn or wear perfume, eliminate body or mouth
odor
- NPO - allow clear liquids 2 hours before surgery or conscious
sedation; 4 hr. for breastmilk or 6 hr. for formula (American Society of
Anesthesiology, 1999.)
- Noise - reduce; can lower intracranial pressure; prevent ear
damage; use ear muffs; have "quiet hour"
- Suctioning - use premeasured technique; insert catheter to tip or
no more than 0.5 cm below tip of ET or trach tube; reconsider use of saline
lavage
See related article on suctioning
technique.
- Skin trauma - avoid tape; use skin barriers; hydro gel
electrodes; promote moist wound healing; assess frequenly to prevent
injury
Control pain
PREVENT OR MINIMIZE PARENT/CHILD SEPARATION
Promote family-centered care THE FAMILY IS THE
PATIENT
Use core primary nursing same group of nurses and
assistants with RN managing care
Consider research findings on parents' and children's
preferences:
- All children ages 4 to 18 years wanted their parents to
accompany them during a bone marrow test (Hamner and Miles, 1988)
- Over 80% of children ages 5 to 11 years wanted parents at the
time of anesthesia induction and over 90% wanted them to be in the post
anesthesia care unit (Hanna and Sherlock, 1983)
- 70% of adolescents ages 14 to 19 years preferred their parents to
be present during cancer-related procedures (Weekes and Savedra, 1988)
- When school-age children were asked what would help most if in
pain, 99.2% answered having parents present, even though most realized that
parent could only be there (Ross and Ross, 1984)
- Family member opinions of presence during procedures in ED: Good
idea 101 (91%), bad idea 6 (5%), and did not care 4 (4%); ED staff opinions
good idea 92 (93%), bad idea 2 (2%), and did not care 4 (5%); family member
presence made 4 (5%) members of the ED staff nervous (Sacchetti and others,
1996)
- When parents who stayed with their child during CPR were asked
about experience, 100% stated they would do it again (Villarreal, P.,
University of Texas, Austin, personal communication, 1991; for further
information, contact Jan Zimmer, RN, MSN, Director of Patient Care Services,
Santa Rosa Children's Hospital, 519 W. Houston St., San Antonio, TX 78207-3198;
210-704-2530)
- Of family members who stayed during CPR and invasive procedures,
100% felt their presence was beneficial for them and caused no negative
psychologic effects and said they would do it again. Of the staff, 96% of
nurses, 79% of attending physicians, and 19% of residents were satisfied with
family presence (Meyers and others, 2000).
- Emergency Nurses Association (1994) supports the option of family
presence during invasive procedures and/or resuscitation efforts.
To be or not to be together:
- Offer children and parents an informed choice if they choose or
not choose to be together
- Prepare children and parents for the experience if they choose to
be together
- Help parents support child during procedure, i.e., be near
child's face, sing, touch
PROMOTE A SENSE OF CONTROL
Respect and elicit family's knowledge about child and health
condition
- Promote parent-professional partnerships
- Promote empowerment and enabling
Reduce fear of unknown
- Educate about environment, diagnosis, treatments; use
nonthreatening models (i.e., Legacy dolls)
- Make environment less threatening (concept of animism out
of sight -out of mind, "safe" areas)
- Keep familiar article with child
Provide opportunities for control
- Participate in care, i.e. admission menu
- Use time structuring to maintain consistent and normalized daily
schedule
- · provide direct suggestion (ex. GI motility post-op,
Disbrow, et al, 1993): compared the return of intestinal function after
intra-abdominal operations in 2 groups of patients: the suggestion group
received specific instructions for the early return of gastrointestinal
motility, and the control group received an equal-length interview offering
reassurance and nonspecific instructions. The suggestion group had a
significantly shorter average time to the return of intestinal motility,
2.6 versus 4.1 days. Time to discharge was 6.5 versus
8.1 days.
References
Selected Bibliography and Notes: Atraumatic
Care
Additional Information
March 15, 2002
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